Booked a table here for a early dinner prior to theatre visit.
Arrived on time, shown to table, given menu but had to ask for wine list.
I will start by saying that the food is not expensive which, when one discovers that most, if not all the 'meala'are bought in, ready made. Two items in particular stand out: the beer battled fish is not fresh but frozen and the 'pie of the day' is not made on site. I think that they do not actually employ a trained chef just someone who can use a microwave oven and deep fat fryer.
I settled on a 6-oz burger and my wife the chicken burger and, to be fair, these were good although the chicken was smothered in cheap Mayo.
The waiting staff are no better. No condiments on table so wife asked for a cruet; there then ensued a3-person conference by the bar before one came to ask what we actually wanted (I hasten to add that my wife does not have a speech impediment nor speaks a foreign language).
We ordered a bottle of wine and after about 10 minutes had to ask that it be brought and when it arrived it was placed on the table and left there unopened but, fortunately, had a screw top not a cork so I was able to open it myself; white wine, no ice bucket
A lot of money has been spent on the decor but, sadly not enough on employing and training good staff. This is a once grand railway hotel but, sadly, the dining offering does not reflect the quality that one would expect from this type of hotel. The management need to up their game, hire a professional chef, revamp the menu to reflect that this is, or should be, a more upmarket operation, train the waiters properly and then have a major relaunch of the restaurant then they might not have o rely on the cheap pensioner coach party client catchment to fill their restaurant.
I will not go here again: the Chinese buffet down the road is a better bet.
Posted 7 months, 10 days ago...
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