We eat out a lot, mostly around Cannock and Wolverhampton. For years we’d heard a lot about Sofia’s in Walsall.
As the night approached I was getting really excited about the range of dishes on offer.
On arrival we were greeted at the door and shown to our table.
On seating I noticed how lovely the restaurant was and what a shame it was to have been put in a corner with bright spot lights shining on us. These were later turned down which was good as it created a much better ambience which is what I’d hoped for in this place.
I had thought this restaurant would be up market but the cutlery and chipped crockery sort of suggested otherwise. They were running voucher offers so maybe were going through hard times so this could be forgiven if service and food was good.
We were promptly handed some plastic menus with just two pages of choice. Oh dear, not what was expected from all the reviews we’d read. Where were the prawns, maybe scallops, garlic mushrooms or meatballs? This was a high end Italian restaurant right? Was a bowl of olives out of the question? So far this was not the Italian experience we’d hoped for in these beautiful surroundings. I was looking forward to rekindling my love of Italy in a traditional Italian restaurant.
Bottled beer was ordered as there was none on draught. I ordered white house wine as I was told it was a crisp dry wine. It arrived in a small cheap balloon glass and was totally tasteless. But never mind I can have red with my meal.
We both ordered homemade pate from other choices of soup, salad and Brushetta with or without cheese. There was a fair choice of main courses, though only pizza or pasta, nothing stretched beyond this. What had happened to that amazing menu that was on the internet?
I ordered pasta shells in a tomato sauce with ham, mushrooms and peppers whilst my husband ordered lasagne.
They arrived sizzling hot in trivets which was a nice touch, keeping the food piping hot. The food was yummy…………….except mine had no pasta shells. I was eating slowly waiting for someone to ask if all was well with the food.
No-one came over so I tucked in anyway as I’m not one for lots of pasta so didn’t really mind. To accompany this dish I had a glass of house red which was super smooth and went down a treat with this meal.
The lasagne was a little dry and lacked sauce between the layers.
When our plates were taken I mentioned that my meal contained no pasta and was told they would ask the chef. No-one came to let me know what had been said before supplying dessert menus.
I waited and ended up having to ask what had been said and was told chef said he put it in. Mmmm so now I was being called a liar.
On that note we decided not to have dessert, coffee or Limóncello that we love to finish an Italian meal with.
I was really, really hoping to find somewhere we could go back to time and time again for great Italian food that wasn’t a chain restaurant but authentic, original and different.
We asked on the way out what had been said about the no pasta meal and was told again that chef said he put it in. It was explained that there was CCTV so it would be watched back to see if chef did put it in or if I was lying!
Well I’m still ready and waiting to hear from Sofia’s as apparently they will phone and let me know. It has been 12 weeks now and still they haven't called with an apology.
This venue is amazing as such a shame that the management have decided to run this place as they do. It could be a premium restaurant as I believed it was. Just such a total shame.
Posted 2 years, 3 months, 12 days ago...
1 out of 1 people found this review helpful... Did you?