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50% off food billMaximum of 6 peopleAvailable December
02074 740011
Custom House Pub at Hotel ibis Styles London Excel image
Custom House Pub at Hotel ibis Styles London Excel image

50% off at Custom House Pub at Hotel ibis Styles London Excel

The Ibis Styles London Excel is located in the Docklands area within 1 mile of London City Airport. Opposite the ExCeL exhibition centre and with excellent transport links, it is the ideal place to stay in London if you are looking for hotels near the O2, ExCeL, Canary Wharf, the Olympic Park or Westfield Stratford.

The pub & kitchen provides a great pint, proper grub, live sports and exciting events in a refreshingly different atmosphere.

There you can meet old friends and make new acquaintances over a few rounds of your favourite tipple - including local brews, guest beers and a full range of alcoholic and soft drinks.

With food and drink served with such hospitality, the friendly staff hope that you're tempted to linger a little longer.

Important Information

Please Note: The tastecard discount applies to the total food bill only for food ordered from the a la carte menu. The discount does not include drinks.

View all reviews
Custom House Pub at Hotel ibis Styles London Excel
Average member score
4.3 15
Diner rating
Excellent
7
Very good
6
Good
1
Average
1
Poor
0
Summary
Food quality
Customer service
Ease of tastecard use
Atmosphere
Reviews
Davebusy said "Best Place to Eat!!
Greats place to eat really recommend"
Read more
Joanne said "Great value.
Chatted with bar staff- very
friendly"
Read more
Denise said "Latge portions tasty
Large portions and tasty food...fantastic!"
Read more
Wendy said "Great Steaks
Great service and excellent food. Very good value for money. Staff very attentive. Would highly..."
Read more
Ej said "Good Food Good Value
We had a nice experience, portions were masive and yummy. Staff friendly and they took the 50%off..."
Read more
Stephen said
" Enjoyed our visit to the Custom House very similar to other low cost restaurants the main..."
Read more
Umit said "Not a great place
Taste card doesn't work on Sundays although on the phone they said its possible, the Sunday..."
Read more
Bongobus said "Very Happy
Had 2 lots rump steaks peppercorn sauce chips onion rings and home made chicken tikka masala,..."
Read more
Tonilee87 said "Not As Expected
When you walk in you don't expect to have that great a meal however the food was lovely...."
Read more
CB said "Was Okay...
I wanted to share a full rack of ribs with my sister, they said they only had 2 half rack of ribs..."
Read more
Megan said "Even better than last time
Busy night again but service and food came in good time. We ordered the chicken pie and rack of..."
Read more
Megan said "Good, tasty food.
We used the pub as we were staying in the hotel attatched next door. It was a very busy night but..."
Read more
Chantelle said "Lovely desserts!
After our great mains we went for dessert and that was great. Fudge cake and sticky toffee..."
Read more
Chantelle said "Fantastic experience, great food
Just enjoyed our 50% discount greatly! My partner and friend indulged on ribs whilst the other..."
Read more
Dilman said "Pub food at the Ibis
Can't offer an opinion on the atmosphere as it wasn't the atmosphere we were after...."
Read more
  • Davebusy said: "Best Place to Eat!!
    Greats place to eat really recommend "
    Posted 8 months, 5 days ago...
    0 out of 0 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Joanne said: "Great value.
    Chatted with bar staff- very
    friendly "
    Posted 9 months, 15 days ago...
    0 out of 0 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Denise said: "Latge portions tasty
    Large portions and tasty food...fantastic! "
    Posted 1 year, 8 months, 4 days ago...
    0 out of 0 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Wendy said: "Great Steaks
    Great service and excellent food. Very good value for money. Staff very attentive. Would highly recommend if you want good food at a good price. "
    Posted 1 year, 9 months, 3 days ago...
    0 out of 0 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Ej said: "Good Food Good Value
    We had a nice experience, portions were masive and yummy. Staff friendly and they took the 50%off food bill. No probs. "
    Posted 3 years, 21 days ago...
    1 out of 1 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Stephen said:
    " Enjoyed our visit to the Custom House very similar to other low cost restaurants the main restaurants was in the hotel but they still excepted the tastecard in the bar area which was great, very good all round. "
    Posted 4 years, 1 month, 18 days ago...
    2 out of 2 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Umit said: "Not a great place
    Taste card doesn't work on Sundays although on the phone they said its possible, the Sunday roast consists of frozen beans and carrots meat was good Yorkshire pudding was buurnt and potatoes tasted strange. Not worth 10.50 for a roast when you pay before your foodnarrives you should know what the quality would be like. I'm a local who will never be back. "
    Posted 4 years, 1 month, 27 days ago...
    1 out of 2 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Bongobus said: "Very Happy
    Had 2 lots rump steaks peppercorn sauce chips onion rings and home made chicken tikka masala, very tasty, no wait, staff very friendly and attentive. Overall very happy customers and definitely worth a visit "
    Posted 4 years, 4 months, 20 days ago...
    1 out of 1 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Tonilee87 said: "Not As Expected
    When you walk in you don't expect to have that great a meal however the food was lovely. Generous portions and lovely flavours. Was pleasantly surprised by how lovely the food was. Service was a little slow how ever food was prompt. Had to wait a little while for drinks but that was soon over shadowed by the food. Great if you want a chilled evening meal. "
    Posted 4 years, 5 months, 6 days ago...
    0 out of 0 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • CB said: "Was Okay...
    I wanted to share a full rack of ribs with my sister, they said they only had 2 half rack of ribs but has to charge as 2 separate meals... "
    Posted 5 years, 6 days ago...
    0 out of 0 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Megan said: "Even better than last time
    Busy night again but service and food came in good time. We ordered the chicken pie and rack of ribs. Staff happy to swap chips for mash etc with no problem. The chicken pie was absolutely delicious with nice mash and rich tasty gravy. Ribs were very nicely done and staff were happy to supply extra gravy and condiments. Great to be able to use the Taste Card on a Saturday night. Yet again... great food. "
    Posted 5 years, 10 days ago...
    0 out of 0 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Megan said: "Good, tasty food.
    We used the pub as we were staying in the hotel attatched next door. It was a very busy night but we were served quite quickly and had no problems using the Taste Card. Our food came well cooked, in good time and staff were happy to add extra condiments and sauces. The portions were good. My son had a full rack of ribs and it filled the plate! The coleslaw tasted homemade and the chips were really nice. I had a burger and it was a lovely flame cooked 100% beef burger. It came with generous filling and sides and real cheese... not the fake plastic stuff. The desserts were a little disappointing. ... the cheesecake was small and a little bland but the sticky toffee pudding was excellent. All in all a nice meal and good service. "
    Posted 5 years, 11 days ago...
    1 out of 1 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Chantelle said: "Lovely desserts!
    After our great mains we went for dessert and that was great. Fudge cake and sticky toffee pudding - highly recommend them :-) "
    Posted 5 years, 11 days ago...
    0 out of 0 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Chantelle said: "Fantastic experience, great food
    Just enjoyed our 50% discount greatly! My partner and friend indulged on ribs whilst the other two of us had a mixture of items from the menu. Wings were nice, garlic bread was devoured, as was everything else! :-) Will certainly be eating here again during the rest of our stay here. "
    Posted 5 years, 11 days ago...
    0 out of 0 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Dilman said: "Pub food at the Ibis
    Can't offer an opinion on the atmosphere as it wasn't the atmosphere we were after. Food was the goal and all in all the food was better than average. The two chicken meals and the pizza with a side of fries was bang on, cooked perfectly, moist succulent. A roast chicken special (half a chicken) fries and the usual salad. Chicken burger meal, a large fillet of chicken on a toasted roll with a bit of that usual salad of course with the ubiquitous side of fries. Pizza, you really can't describe a margherita pizza other than good or bad, well this was good, proof is when there's nothing left. "
    Posted 5 years, 2 months, 15 days ago...
    2 out of 2 people found this review helpful. Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
Please enter all the fields marked in red
Rating Summary
Food quality
Customer service
Ease of tastecard use
Atmosphere
Overall
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  • Davebusy said: "Best Place to Eat!!
    Greats place to eat really recommend "
    Posted 8 months, 5 days ago...
    0 out of 0 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Joanne said: "Great value.
    Chatted with bar staff- very
    friendly "
    Posted 9 months, 15 days ago...
    0 out of 0 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Denise said: "Latge portions tasty
    Large portions and tasty food...fantastic! "
    Posted 1 year, 8 months, 4 days ago...
    0 out of 0 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Wendy said: "Great Steaks
    Great service and excellent food. Very good value for money. Staff very attentive. Would highly recommend if you want good food at a good price. "
    Posted 1 year, 9 months, 3 days ago...
    0 out of 0 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Ej said: "Good Food Good Value
    We had a nice experience, portions were masive and yummy. Staff friendly and they took the 50%off food bill. No probs. "
    Posted 3 years, 21 days ago...
    1 out of 1 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Stephen said:
    " Enjoyed our visit to the Custom House very similar to other low cost restaurants the main restaurants was in the hotel but they still excepted the tastecard in the bar area which was great, very good all round. "
    Posted 4 years, 1 month, 18 days ago...
    2 out of 2 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Umit said: "Not a great place
    Taste card doesn't work on Sundays although on the phone they said its possible, the Sunday roast consists of frozen beans and carrots meat was good Yorkshire pudding was buurnt and potatoes tasted strange. Not worth 10.50 for a roast when you pay before your foodnarrives you should know what the quality would be like. I'm a local who will never be back. "
    Posted 4 years, 1 month, 27 days ago...
    1 out of 2 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Bongobus said: "Very Happy
    Had 2 lots rump steaks peppercorn sauce chips onion rings and home made chicken tikka masala, very tasty, no wait, staff very friendly and attentive. Overall very happy customers and definitely worth a visit "
    Posted 4 years, 4 months, 20 days ago...
    1 out of 1 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Tonilee87 said: "Not As Expected
    When you walk in you don't expect to have that great a meal however the food was lovely. Generous portions and lovely flavours. Was pleasantly surprised by how lovely the food was. Service was a little slow how ever food was prompt. Had to wait a little while for drinks but that was soon over shadowed by the food. Great if you want a chilled evening meal. "
    Posted 4 years, 5 months, 6 days ago...
    0 out of 0 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • CB said: "Was Okay...
    I wanted to share a full rack of ribs with my sister, they said they only had 2 half rack of ribs but has to charge as 2 separate meals... "
    Posted 5 years, 6 days ago...
    0 out of 0 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Megan said: "Even better than last time
    Busy night again but service and food came in good time. We ordered the chicken pie and rack of ribs. Staff happy to swap chips for mash etc with no problem. The chicken pie was absolutely delicious with nice mash and rich tasty gravy. Ribs were very nicely done and staff were happy to supply extra gravy and condiments. Great to be able to use the Taste Card on a Saturday night. Yet again... great food. "
    Posted 5 years, 10 days ago...
    0 out of 0 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Megan said: "Good, tasty food.
    We used the pub as we were staying in the hotel attatched next door. It was a very busy night but we were served quite quickly and had no problems using the Taste Card. Our food came well cooked, in good time and staff were happy to add extra condiments and sauces. The portions were good. My son had a full rack of ribs and it filled the plate! The coleslaw tasted homemade and the chips were really nice. I had a burger and it was a lovely flame cooked 100% beef burger. It came with generous filling and sides and real cheese... not the fake plastic stuff. The desserts were a little disappointing. ... the cheesecake was small and a little bland but the sticky toffee pudding was excellent. All in all a nice meal and good service. "
    Posted 5 years, 11 days ago...
    1 out of 1 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Chantelle said: "Lovely desserts!
    After our great mains we went for dessert and that was great. Fudge cake and sticky toffee pudding - highly recommend them :-) "
    Posted 5 years, 11 days ago...
    0 out of 0 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Chantelle said: "Fantastic experience, great food
    Just enjoyed our 50% discount greatly! My partner and friend indulged on ribs whilst the other two of us had a mixture of items from the menu. Wings were nice, garlic bread was devoured, as was everything else! :-) Will certainly be eating here again during the rest of our stay here. "
    Posted 5 years, 11 days ago...
    0 out of 0 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
  • Dilman said: "Pub food at the Ibis
    Can't offer an opinion on the atmosphere as it wasn't the atmosphere we were after. Food was the goal and all in all the food was better than average. The two chicken meals and the pizza with a side of fries was bang on, cooked perfectly, moist succulent. A roast chicken special (half a chicken) fries and the usual salad. Chicken burger meal, a large fillet of chicken on a toasted roll with a bit of that usual salad of course with the ubiquitous side of fries. Pizza, you really can't describe a margherita pizza other than good or bad, well this was good, proof is when there's nothing left. "
    Posted 5 years, 2 months, 15 days ago...
    2 out of 2 people found this review helpful... Did you?
    YES.
    NO.
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
    < >
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