0131 220 4445
Our waiter was very kind and helpful"
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Frankie & Benny's - Royal Mile
Edinburgh
American
0131 220 4445
130 High Street,
Royal Mile,
Edinburgh,
EH1 1QS
2 for 1 at Frankie & Benny's - Royal Mile
Welcome to Frankie & Benny’s! Bringing together the best of New York and Italian cuisine and providing tastecard members with big flavours and massive choice at great value, the restaurant chain is a must-visit should anyone find themelves in close proximity to one of their exquisite, American diner style restaurants. Whether it's for a juicy chicken burger or an Italian classic like pasta and succulent meatballs, they have something for everyone!
Frankie & Benny's have been a much loved, restaurant of choice of many for over 20 years and offer families a place to go for a fun, comforting meal where diners can enjoy some well-deserved, chilled out family time. They cater to all tastes, appetites and dietary needs with a fabulous Gluten Free menu, a wondrous collection of vegetarian dishes and, for those that feel like a lighter bite, there are a host of smaller, healthier dishes available.
Delve into one of their mouth-watering Freakshakes, or grab a beer with friends and enjoy a real home-from-home meal in style with Frankie & Benny's.
Important Information
Please Note: The tastecard discount is for 2 for 1, 7 days a week, across starters, mains and desserts. The tastecard restaurant deal is valid on breakfast items. Extra toppings and add-ons are not included in the offer, but may be purchased at usual menu price. Festive Dishes, sharing starters, sharing mains, sharing desserts and sides are excluded from this offer. This offer cannot be used in conjunction with any other Frankie & Benny’s vouchers, discount codes, deals and offers. There is no need to book ahead, but do mention when being seated that you intend to use your tastecard. The cheapest or equivalent dish of each course from each menu section will be discounted from your bill. Set/fixed price, lunch menus, kids menus, takeaways and delivery are excluded from the deal. Each tastecard is only valid for 6 people. The tastecard discount is not available on Bank Holidays or on Celebration Days including, but not limited to, Valentine's Day, Mothering Sunday, Father's Day, etc. The following sites are excluded on event days: Coventry Arena, Wembley Stadium, Leeds the Light, Greenwich O2, Argyll Street, Cardiff St David’s, The Printworks, Salford Quays, Edinburgh Omni Centre, Sheffield Meadowhall, Glasgow Quay and Sheffield. Airport and train station locations are excluded from the offer.
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Important note for reviewers
Based upon feedback from our members we have decided to implement a review facility on the tastecard website. This is a great opportunity for you to share your experiences, both good and bad, with other members. Please familiarise yourselves with the below rules for placing reviews:
- Whilst we will not modify your review, we will monitor all reviews. As tastecard is a co-operative with our restaurants, if a restaurant objects to a review we will remove it. Whilst this gives the restaurants the opportunity to remove any negative reviews, we will make it very clear to them that a balance of reviews will be relied upon and trusted more by our members and likely lead to more bookings for the restaurants. It is a fine balancing act between publishing as many reviews as possible and losing popular restaurants as a result of negative reviews.
- Nothing libellous will be published
- No profanity, threats, prejudiced comments, hate speech, sexually explicit language or other non-family-friendly content
- Reviews must be based on the diner’s experience, not second-hand information or hearsay
- Reviews written by ownership or management posing as guests will not be accepted. Current or past employees or anyone associated or related to employees of an establishment listed on our site are not allowed to post reviews
- Please refrain from using personally insulting language, attempting a smear campaign or posting content that is irrelevant and unhelpful to other members
- Questions or comments directed to or about tastecard staff or other tastecard members will not be posted
- Commercial e-mail addresses and contact information are not allowed in reviews, nor is promotional material of any kind
For further information please email reviews@tastecard.co.uk
Important note for restaurateurs
Based upon feedback from our members we have decided to implement a review facility on the tastecard website. This is a great opportunity for members to share their experiences, both good and bad, with other members. We believe that this is also a fantastic opportunity for our restaurants to assess feedback, and if necessary make improvements and take feedback on-board. Previously, if members wished to review a restaurant they were likely to visit another website to do so. This may have meant that the reviews were less accessible to yourselves, as restaurateurs, and thus you would have been less likely to act upon the review, be it good or bad. By offering the review service on our site we believe that restaurants will benefit from having feedback from our members in one place.
If you object to a review on our site, we will remove it. However, our research has indicated that members are far more likely to visit a restaurant if there are a number of balanced reviews than if all reviews are positive. Please bear this in mind when reading the reviews; if a restaurant only has great reviews then our members are far less likely to trust the reviews and thus are likely to dine elsewhere.
For clarification on any of the above please email restaurantteam@tastecard.co.uk
Frankie & Benny's - Royal Mile
Average member score
4.4
14
Diner rating
Excellent
10
Very good
1
Good
2
Average
0
Poor
1
Summary
Food quality
Customer service
Ease of tastecard use
Atmosphere
Reviews
"Great Service
Andy said "Nice Breakfast
Visited this restaurant with no reservation required. Informed waitress of tastecard on entering...."
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Nicola said
" We were in Edinburgh yesterday 27/10/18 a group of 6 so we decided to head in to Frankie and..."
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ANDREW said
" A very nice meal and friendly staff"
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Denise said
" Good service food was good"
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Dorothy said "Not The Best
Well I thought the high street Frankie’s would be amazing and I was very disappointed I ordered..."
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Helen said
" Great food & fast service"
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Oliviahall said "Absolutely Amazing
Would highly recommend!"
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Kevin said "Easy To Enjoy!
Lived up to its usual decent standards. It was tasty enough and the service was good. For a..."
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Andy said: "Nice BreakfastVisited this restaurant with no reservation required. Informed waitress of tastecard on entering. Both meals were very nice and good value for money. "Posted 9 months, 8 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Nicola said:" We were in Edinburgh yesterday 27/10/18 a group of 6 so we decided to head in to Frankie and Bennys on the Royal Mile for lunch and drinks before our tour down the vaults.
On arrival we were faced with a gentleman who clearly didn’t want to be at work and told us “Only lunches NO breakfasts” I told him that was fine it was lunch we were after, he then replied “There’s seats upstairs” we headed upstairs behind a young couple to find a table big enough for our group, young couple sat down then we sat at a larger table to then be told off by an extremely rude waitress that we should never have sat down on our own accord. I politely told the waitress “There was no one around and the couple in front had also just found a table and sat down” she then went on to say that we had just walked right passed her then stormed off!
Safe to say we picked up our coats and left. I stopped a waiter downstairs to tell him how rude the waitress had been to which he apologised.
Frankie and Benny’s I am disgusted at your customer service in such a busy popular place, I will be sharing this review on social media to warn others. I along with lots of others spend a fortune in your restaurants and don’t expect to be treated like we were yesterday. You lost out on £200 yesterday which we happily spent in the Filing Station across the road where the staff were amazing and food was delicious. "Posted 1 year, 22 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall -
Dorothy said: "Not The BestWell I thought the high street Frankie’s would be amazing and I was very disappointed I ordered the chicken & mushroom penne and it was only warm when it arrived and some of the mushrooms were barely cooked and didn’t taste how it should have, my daughter ordered the spaghetti carabonara and it was so dry we had to ask for sauce for it but she said it was hot and tasted ok.
I would have complained but we had an appointment to keep and waiting to speak to a waiter and complain would have taken to long but I’m so glad I had my taste card and only paid for one dish anyway but I won’t go back to this one. "Posted 1 year, 5 months, 23 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall -
Kevin said: "Easy To Enjoy!Lived up to its usual decent standards. It was tasty enough and the service was good. For a simple lunch experience it ticked the boxes. Thanks. "Posted 1 year, 9 months, 6 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Mazen said:" Restaurant was understaffed so we had to wait longer to get served. Food is average but for 2 for 1 no complaints. "Posted 1 year, 10 months, 19 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Jennifer said: "FantasticFantastic service and wonderful atmosphere. Lovely staff too. Luca our server is a real character.
Great experience. Thank you "Posted 2 years, 3 months, 5 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
Please enter all the fields marked in red
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"Great ServiceOur waiter was very kind and helpful "Posted 7 months, 12 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Andy said: "Nice BreakfastVisited this restaurant with no reservation required. Informed waitress of tastecard on entering. Both meals were very nice and good value for money. "Posted 9 months, 8 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Nicola said:" We were in Edinburgh yesterday 27/10/18 a group of 6 so we decided to head in to Frankie and Bennys on the Royal Mile for lunch and drinks before our tour down the vaults.
On arrival we were faced with a gentleman who clearly didn’t want to be at work and told us “Only lunches NO breakfasts” I told him that was fine it was lunch we were after, he then replied “There’s seats upstairs” we headed upstairs behind a young couple to find a table big enough for our group, young couple sat down then we sat at a larger table to then be told off by an extremely rude waitress that we should never have sat down on our own accord. I politely told the waitress “There was no one around and the couple in front had also just found a table and sat down” she then went on to say that we had just walked right passed her then stormed off!
Safe to say we picked up our coats and left. I stopped a waiter downstairs to tell him how rude the waitress had been to which he apologised.
Frankie and Benny’s I am disgusted at your customer service in such a busy popular place, I will be sharing this review on social media to warn others. I along with lots of others spend a fortune in your restaurants and don’t expect to be treated like we were yesterday. You lost out on £200 yesterday which we happily spent in the Filing Station across the road where the staff were amazing and food was delicious. "Posted 1 year, 22 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall -
ANDREW said:" A very nice meal and friendly staff "Posted 1 year, 2 months, 7 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Denise said:" Good service food was good "Posted 1 year, 3 months, 16 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Dorothy said: "Not The BestWell I thought the high street Frankie’s would be amazing and I was very disappointed I ordered the chicken & mushroom penne and it was only warm when it arrived and some of the mushrooms were barely cooked and didn’t taste how it should have, my daughter ordered the spaghetti carabonara and it was so dry we had to ask for sauce for it but she said it was hot and tasted ok.
I would have complained but we had an appointment to keep and waiting to speak to a waiter and complain would have taken to long but I’m so glad I had my taste card and only paid for one dish anyway but I won’t go back to this one. "Posted 1 year, 5 months, 23 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall -
Helen said:" Great food & fast service "Posted 1 year, 9 months, 2 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Oliviahall said: "Absolutely AmazingWould highly recommend! "Posted 1 year, 9 months, 3 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Kevin said: "Easy To Enjoy!Lived up to its usual decent standards. It was tasty enough and the service was good. For a simple lunch experience it ticked the boxes. Thanks. "Posted 1 year, 9 months, 6 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Helen said: "Good friendly serviceGood food with efficient service "Posted 1 year, 9 months, 11 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
" Easy to use card "Posted 1 year, 9 months, 23 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Mazen said:" Restaurant was understaffed so we had to wait longer to get served. Food is average but for 2 for 1 no complaints. "Posted 1 year, 10 months, 19 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
-
Jennifer said: "FantasticFantastic service and wonderful atmosphere. Lovely staff too. Luca our server is a real character.
Great experience. Thank you "Posted 2 years, 3 months, 5 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall -
Agnes said:" Great food and very fast service for during the festival "Posted 2 years, 3 months, 9 days ago...rating summary.Food qualityCustomer serviceEase of tastecard useAtmosphereOverall
Important note for reviewers
Based upon feedback from our members we have decided to implement a review facility on the tastecard website. This is a great opportunity for you to share your experiences, both good and bad, with other members. Please familiarise yourselves with the below rules for placing reviews:
- Whilst we will not modify your review, we will monitor all reviews. As tastecard is a co-operative with our restaurants, if a restaurant objects to a review we will remove it. Whilst this gives the restaurants the opportunity to remove any negative reviews, we will make it very clear to them that a balance of reviews will be relied upon and trusted more by our members and likely lead to more bookings for the restaurants. It is a fine balancing act between publishing as many reviews as possible and losing popular restaurants as a result of negative reviews.
- Nothing libellous will be published
- No profanity, threats, prejudiced comments, hate speech, sexually explicit language or other non-family-friendly content
- Reviews must be based on the diner’s experience, not second-hand information or hearsay
- Reviews written by ownership or management posing as guests will not be accepted. Current or past employees or anyone associated or related to employees of an establishment listed on our site are not allowed to post reviews
- Please refrain from using personally insulting language, attempting a smear campaign or posting content that is irrelevant and unhelpful to other members
- Questions or comments directed to or about tastecard staff or other tastecard members will not be posted
- Commercial e-mail addresses and contact information are not allowed in reviews, nor is promotional material of any kind
For further information please email reviews@tastecard.co.uk
Important note for restaurateurs
Based upon feedback from our members we have decided to implement a review facility on the tastecard website. This is a great opportunity for members to share their experiences, both good and bad, with other members. We believe that this is also a fantastic opportunity for our restaurants to assess feedback, and if necessary make improvements and take feedback on-board. Previously, if members wished to review a restaurant they were likely to visit another website to do so. This may have meant that the reviews were less accessible to yourselves, as restaurateurs, and thus you would have been less likely to act upon the review, be it good or bad. By offering the review service on our site we believe that restaurants will benefit from having feedback from our members in one place.
If you object to a review on our site, we will remove it. However, our research has indicated that members are far more likely to visit a restaurant if there are a number of balanced reviews than if all reviews are positive. Please bear this in mind when reading the reviews; if a restaurant only has great reviews then our members are far less likely to trust the reviews and thus are likely to dine elsewhere.
For clarification on any of the above please email restaurantteam@tastecard.co.uk
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