tastecard customer reviews

Tracy:"Lovely Place To Eat Friendly staff and amazing food"

tastecard customer reviews

Stephen: " We were delighted when Cafe Rouge returned to Tastecard, not having visited them for a while.
We booked a table we like online, but when we arrived, staff were clearly unaware of our booking and "our" table had just been occupied by a couple, now reading their menus.
Our unsmiling waiter showed us to another table.
We each chose one of the more expensive main meals, Confit de Canard with dauphinoise potatoes. When they arrived, one duck was fine, but the other was like leather - could it possibly have been re-heated? It certainly wasn't as we expected.
The dauphinoise potatoes were dry and stodgy, not as they should have been. Maybe they'd also been re-heated?
As the unsmiling waiter didn't come to ask us how things were, we finished our meals, but kept a piece of dry duck to show him, when he eventually came to take our plates.
He didn't seem unduly moved, not even when we said the potatoes were dry and stodgy too.
He asked if we wanted a dessert and, without a smile, brought two very crumpled and stained dessert menus. I turned my menu over to find what looked like a piece of meat stuck to the back, probably off an adjoining dirty table!
Our waiter came back to ask us if we had chosen our desserts and I showed him my menu. Unsmiling, he looked at whatever it was and flicked it onto the floor with his finger!
When our desserts arrived, one was served on a dirty plate, which we pointed out. The waiter offered to replace the dessert, which took a very long time to arrive, considering the restaurant wasn't busy.

My coffee was incredibly weak with quite a lot in the saucer, but by now we'd given up complaining and went to pay.
The manager deducted the cost of the desserts from our bill, which we appreciated, but when we spoke to him about our dining experience, he rather spoilt things by saying: "Well, you get good days and bad days and this was a bad day, but we'll try and learn from it", which wasn't particularly reassuring.
Will we go back? - Having read the other reviews, probably not, as the slick, clean, well-run Cafe Rouge, serving consistently excellent meals seems to have become a complacent, scruffy, amateurish place, serving hit-and-miss fare."

tastecard customer reviews

"Great Place Wonderful atmosphere, super friendly service. Food was cooked very well."

tastecard customer reviews

Amran:"Lovely food Does not work on breakfast, so had to wait until 12 and got the ' 3 egg ommlette with salmon' which was delightful. Lovely building, nice decor, attentive staff, all round good experience."