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2 for 1 mealsMaximum of 2 peopleBooking requiredFriday restrictionSaturday restrictionAvailable December
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2 for 1 at Haozhan

Haozhan is the newest addition to London's China Town. Offering exquisite chinese fusion food with great warmth and charm. Having only opened in June 2007, Haozhan has already earned itself a wave of praise from London's most influential food critics and publications.

After just 2 months, Time Out had already acknowledged Haozhan as one of London's top restaurants. Shortly followed by Fay Maschler (Evening Standard's legendary food critic) rating as one of London's Top 50 restaurants and The Times awarding it as one of London's top 20. With other great reviews from The Observer, Daily Telegraph, Guardian, Independent, Square Meal, Which?, Good Food Guide, it's no doubt that Haozhan is bringing quality oriental food to China Town.

The Haozhan Concept:

Haozhan literally translates to "A great place to eat". The word "Hao" means good or great and "Zhan" is a place where people would meet to eat and drink during the ancient Chinese times, similar to an 'Inn'. These two simple words best describes the Haozhan philosophy for creating good food and good drinks to enjoy in the buzz of a place where people like to meet. The two words in Cantonese also sounds like a phrase that is used to describe something new, trendy and fresh. This again perfectly expresses the innovation and creativity put into both the preparation and presentation of the food and drinks and also the stylish contemporary decor.

If this is your first time here, you might be unfamiliar with their style. It may have crossed your mind to order the usual Aromatic Crispy Duck, or maybe Sweet and Sour Chicken. Although they do value these traditional dishes, the chefs have gone to great lengths to create modern culinary dishes with the aim to surprise, amaze and delight your tastebuds. Afterall, we live to eat, so treat yourself to a memorable meal and allow them to recommend you something special.

If you're still slightly undecided, don't worry, they still put as much effort in the comfort foods to make your meal an exquisite experience.

Important Information

Please Note: The discount is unavailable on all Bank Holidays and Celebration Days, this includes, but is not limited to: Valentine's Day, Mother's Day and Father's Day. The discount is also unavailable during Chinese New Year. Advance booking mentioning the tastecard offer is essential to obtain the discount - failure to book in this way will result in the offer being refused. No walk ins. Bookings may be refused due to the restaurants availability The tastecard discount is available on the a la carte menu only and is not available on the set menus served in the restaurant. Also please note that there is a minimum spend of £10 per person between 5 - 11.30pm.

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Haozhan
Average member score
3.5 33
Diner rating
Excellent
14
Very good
4
Good
3
Average
8
Poor
4
Summary
Food quality
Customer service
Ease of tastecard use
Atmosphere
Reviews
Lanyard said "Pretty Tasty
Exceeded expectations."
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Darren said
" Having eaten here before and enjoying the food, I recommended it to my colleagues as a place to..."
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Jenna said "Ok..
Receptionist tried to turn me and my partner away as ‘we hadn’t booked a table to be able to use..."
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Cesa said "Hmmmmm
So the atmosphere is nice.
Wasn't to pleased about them telling us we couldn't..."
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Aarti said
" Portions very big, so value for money. Would return"
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James said
" Unfortunately Haozhan seems to be one of those restaurants that regards Tastecard as a challenge..."
Read more
Andrew said "Not a Chinatown favourite
We have used Chinatown restaurants on many occasions and rate this as the worst.
A service..."
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Highland said "Lovely Meal
We booked for a Tuesday evening in early December.

We were greeted warmly and..."
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Happy said "Great Dinner
Thanks for a great night with good food and quick efficient service."
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Ellie said "Excellent Food
Food was delicious and service was good. Staff were very attentive and pleasant. Will definitely..."
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MGK said "Fast And Good
We were pleased with the speed of service and all the food came out well presented, very fresh..."
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Meeyoung said "Not recommend this place
I had used taste card several times before and this is the first place which charged 12.5%..."
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Jessie said
" Pretty good"
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Peter said
" Excellent"
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David said "OK food, very misleading implementation of TasteCard
Felt like false advertising when the bill came and a TasteCard takes off just over 1/3 of the..."
Read more
Daniel said "Decent Chinatown Restaurant!
Went with a friend for an afternoon meal and the roast meats did not disappoint! The fried rice..."
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Th said "Not Worth It
Staff abrupt and frosty. The waitress was a little too frank and quite impolite in asking very..."
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Dhruvi said "Great Place Great Food!!
Food was delicious, lovely salt and pepper prawns and the half duck was very good! Recommend this..."
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Alina said "Good Food
Nice presentation and tasty food. Well priced and large menu."
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Alina said "Good Food
Nice presentation and tasty food. Well priced. Large menu."
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danny said "good
it is first time i use my taste card ,food was really good ,service is good as well ,i will come..."
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Alibaba said "Don't Bother
Service average, food average and overpriced, terms and conditions for use of Tastecard overly..."
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JULES said "If you are up to spoil your evening, this is the right place!
Oh my my! Service is awfull, I wish I would read the reviews first.
I found the manner in..."
Read more
HJ said "Poor
Don't think about using your tastecard here too many exclusions. Paid service charge for a..."
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Janet said "Check Your Bill Carefully
I really have no complaints about the food my salt and pepper prawns were delicious as were the..."
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Lisa said "Loved it!
Despite not having booked in advance my daughter and I were welcomed warmly and the service just..."
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K said
" Really wonderful food. Disappointing service and freezing cold if you are sat downstairs.
..."
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Biggiegc said "Great Good
Good good it came quickly and was very tasty. By far some of the tastiest Chinese I have had!"
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JULIE said
" excellent."
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Cordelia said "Ok but check what is excluded from tastecard
Okish meal but check what isnt available on tastcard. The dimsum isn't"
Read more
piera said
" Food was excellent!! Service was A+, the waitress suggested courses to try as it was our first..."
Read more
Tk said "Order Quickly, Or Else...
Order quickly , or else... The waitress will speed you up by banging on the table with her pen..."
Read more
Gema said
" I wish I had read the reviews before as I agree with most of what other customers have said. Read more
  • Lanyard said: "Pretty Tasty
    Exceeded expectations. "
    Posted 21 days ago...
    0 out of 0 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Darren said:
    " Having eaten here before and enjoying the food, I recommended it to my colleagues as a place to visit as a group (we are teachers). I called the restaurant to book and they refused to honour the 2-4-1 discount for up to six people saying that it was only for two. The person I spoke to was very abrasive. What a shame. I won’t be going back or recommending again. "
    Posted 2 months, 22 days ago...
    1 out of 3 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Jenna said: "Ok..
    Receptionist tried to turn me and my partner away as ‘we hadn’t booked a table to be able to use our tastecard’ was offered 10% off instead but as we went to walk off she said she would let us off this once. Bit of in needed drama. Anyway food was nice but service charge 12.5%. So technically hardly saved anything with the taste card anyway! "
    Posted 4 months, 10 days ago...
    0 out of 1 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Cesa said: "Hmmmmm
    So the atmosphere is nice.
    Wasn't to pleased about them telling us we couldn't have vermincelli noodles because it wasn't included on tastecard.

    The soft crab is a pass and move on to the next starter.

    Squid was ok.

    Will be going back to make a final decision with the duck. "
    Posted 5 months, 23 days ago...
    1 out of 2 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Aarti said:
    " Portions very big, so value for money. Would return "
    Posted 8 months, 17 days ago...
    0 out of 0 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • James said:
    " Unfortunately Haozhan seems to be one of those restaurants that regards Tastecard as a challenge to see where they can 'make up the difference' on other parts of the bill. In our case, giving us an extra dish that we hadn't ordered, and also adding the service charge as non--discretional, and on the pre-discount bill cost. On top of which the food was bland and distinctly average. Avoid. "
    Posted 9 months, 12 days ago...
    1 out of 1 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Andrew said: "Not a Chinatown favourite
    We have used Chinatown restaurants on many occasions and rate this as the worst.
    A service charge of 12.5% is applied which means staff do not need to worry about customers. The food was rushed, the service poor. The food itself does not match the introduction to this restaurant. "
    Posted 9 months, 13 days ago...
    1 out of 2 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Highland said: "Lovely Meal
    We booked for a Tuesday evening in early December.

    We were greeted warmly and seated promptly.

    The food was delicious and served promptly with very friendly service. We will go again. "
    Posted 10 months, 10 days ago...
    0 out of 0 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Happy said: "Great Dinner
    Thanks for a great night with good food and quick efficient service. "
    Posted 1 year, 1 month, 3 days ago...
    0 out of 0 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Ellie said: "Excellent Food
    Food was delicious and service was good. Staff were very attentive and pleasant. Will definitely be dining here again! "
    Posted 1 year, 1 month, 16 days ago...
    0 out of 0 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • MGK said: "Fast And Good
    We were pleased with the speed of service and all the food came out well presented, very fresh and and very hot "
    Posted 1 year, 4 months, 16 days ago...
    1 out of 1 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Meeyoung said: "Not recommend this place
    I had used taste card several times before and this is the first place which charged 12.5% service before applying the taste card discount. I pointed it out to the staff but they refused to change it.
    Although I did not stay for long I felt rushed and the beef in blackbean source was extreamly salty! "
    Posted 1 year, 7 months, 21 days ago...
    3 out of 4 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Jessie said:
    " Pretty good "
    Posted 2 years, 1 month, 9 days ago...
    1 out of 2 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Peter said:
    " Excellent "
    Posted 2 years, 7 months ago...
    1 out of 2 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • David said: "OK food, very misleading implementation of TasteCard
    Felt like false advertising when the bill came and a TasteCard takes off just over 1/3 of the food bill. Be aware of this before you book if value is what you seek.

    The service was quick but also felt very rushed and it wasn't an atmosphere where you felt welcome to stay and enjoy your friends company due to staff constantly clearing anything and everything that looks nearly finished.

    Food was decent, but portions were tiny compared to other restaurants I've dined in, in China Town.

    OK, but not great. "
    Posted 2 years, 10 months, 5 days ago...
    11 out of 12 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Daniel said: "Decent Chinatown Restaurant!
    Went with a friend for an afternoon meal and the roast meats did not disappoint! The fried rice was exceptional as well. "
    Posted 2 years, 11 months, 4 days ago...
    4 out of 4 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Th said: "Not Worth It
    Staff abrupt and frosty. The waitress was a little too frank and quite impolite in asking very personal questions, we felt like we were in a counselling session! Often had to be told twice to bring items over, and as other reviewers said, the terms and conditions were very complicated, I felt quite cheated by the end "
    Posted 3 years, 2 months, 14 days ago...
    4 out of 4 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
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  • Dhruvi said: "Great Place Great Food!!
    Food was delicious, lovely salt and pepper prawns and the half duck was very good! Recommend this place! Service was ok, at times we had to ask the waitress twice to bring what we requested! But overall a great place to eat:) "
    Posted 3 years, 4 months, 26 days ago...
    2 out of 2 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
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  • Alina said: "Good Food
    Nice presentation and tasty food. Well priced and large menu. "
    Posted 3 years, 6 months, 7 days ago...
    1 out of 2 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Alina said: "Good Food
    Nice presentation and tasty food. Well priced. Large menu. "
    Posted 3 years, 6 months, 7 days ago...
    0 out of 1 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • danny said: "good
    it is first time i use my taste card ,food was really good ,service is good as well ,i will come back !I enjoyed the dinner "
    Posted 3 years, 7 months, 11 days ago...
    1 out of 1 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Alibaba said: "Don't Bother
    Service average, food average and overpriced, terms and conditions for use of Tastecard overly complicated. Only went here because they accept tastecard but in the end only got one free starter. Would've rather gone somewhere nicer and not bothered with the Tastecard. I feel they got our custom under false pretences "
    Posted 3 years, 7 months, 29 days ago...
    3 out of 3 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • JULES said: "If you are up to spoil your evening, this is the right place!
    Oh my my! Service is awfull, I wish I would read the reviews first.
    I found the manner in which me and my partner were served, totally unacceptable. As soon as we came in we were showed to a table, however wateress looked annoyed when we came. I did ask whether I can use tastecard. To be honest, I better not. Waitress explained like 4 times of T&C in such an abrupt way. We decided not to use tastecard, as they way everything was explained, we felt like it is better to leave it.

    Anyway we decided to go ahead with an orders. Wateresses and chief were eating in the same room with clients! Well it is deffinitley first place where staff does not have private area to eat and do the rest of their paperwork. There were more to stuff attitude, where I am not going to go into details. When we finished with our meal, we were pretty much dissapointed. Food quality is like in any random buffet. My advice: NEVER EVER eat in this place. There are so much better places where you can spend your time and enjoy your meal. From my personal experience, this was the worst place I ever been. "
    Posted 3 years, 8 months, 22 days ago...
    1 out of 1 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • HJ said: "Poor
    Don't think about using your tastecard here too many exclusions. Paid service charge for a very frosty service and wouldn't allow use of tastecard as we hadn't booked. Food was ok will not go back as plenty of competition around. "
    Posted 3 years, 8 months, 28 days ago...
    1 out of 1 people found this review helpful. Did you?
    rating summary.
    Food quality
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    Ease of tastecard use
    Atmosphere
    Overall
  • Janet said: "Check Your Bill Carefully
    I really have no complaints about the food my salt and pepper prawns were delicious as were the ribs. But when the bill arrived we had not been credited for the starter course and a twelve and a half percent service charge had been added to the bill. "
    Posted 3 years, 9 months, 2 days ago...
    1 out of 2 people found this review helpful. Did you?
    rating summary.
    Food quality
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    Ease of tastecard use
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  • Lisa said: "Loved it!
    Despite not having booked in advance my daughter and I were welcomed warmly and the service just got better and better as the night went on. The food was done of the best Asian cuisine I have tasted. The Taste Card gives 241 on starters and mains only therefore does not include sides, rice/noodles, drinks etc. It was still a great discount and what we paid was certainly worth what we received both in food and service. My daughter and I shared starters and the dim sum basket was amazing and although the scallop with ginger and spring onion was beautiful, we only got one small scallop and at £5.50 I didn't think it was worth the money (but then we did get it free in the end). For the mains we opted for beef in black bean and the pork belly in a sweet soya dressing which was amazing. Great atmosphere in the restaurant in the heart of Chinatown. Highly recommend! "
    Posted 3 years, 9 months, 7 days ago...
    2 out of 2 people found this review helpful. Did you?
    rating summary.
    Food quality
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    Ease of tastecard use
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  • K said:
    " Really wonderful food. Disappointing service and freezing cold if you are sat downstairs.
    Queues of people waiting to sit down and the staff obviously wanting us to vacate the table.
    Not sure that the discount was applied correctly either and they said we didn't tell them when we arrived, however we did make it clear on booking the table. "
    Posted 3 years, 9 months, 23 days ago...
    2 out of 2 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Biggiegc said: "Great Good
    Good good it came quickly and was very tasty. By far some of the tastiest Chinese I have had! "
    Posted 3 years, 9 months, 24 days ago...
    0 out of 0 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
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  • JULIE said:
    " excellent. "
    Posted 3 years, 11 months, 6 days ago...
    0 out of 1 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
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  • Cordelia said: "Ok but check what is excluded from tastecard
    Okish meal but check what isnt available on tastcard. The dimsum isn't "
    Posted 3 years, 11 months, 11 days ago...
    0 out of 0 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
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  • piera said:
    " Food was excellent!! Service was A+, the waitress suggested courses to try as it was our first time at haozhan. Will 100% be returning. Saved so much money with the taste card!! " "
    Posted 3 years, 11 months, 20 days ago...
    1 out of 1 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Tk said: "Order Quickly, Or Else...
    Order quickly , or else... The waitress will speed you up by banging on the table with her pen and ask you if you are ready to order ("are you ready? , are you ready?").
    They also wanted us to put our taste card on the table which made us feel as though we were not valuable customers, or that we were going to have smaller portion.

    Although the food wasn't bad, the service surely lessened our experience.

    I don't recommend it at all. I think Tastecard members should be more valued and not treated the same as a second class customer. "
    Posted 4 years, 4 days ago...
    3 out of 3 people found this review helpful. Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Gema said:
    " I wish I had read the reviews before as I agree with most of what other customers have said.

    They checked my tastecard as soon as I arrived and then said that side dishes weren't included, which I didn't see any post in the website. In spite of that, when they brought the bill no discount was applied, so we had to wait for another bill. I wasn't impressed with the service either, they rush you since you arrive.

    Food and drinks are overprice (1/2 pain 4.5£, ridiculous), as the restaurant hasn't got anything special for those prices in terms of ambience or any great decoration.

    Dishes were quite small. We order some calamari and king prawns as starters and both were very oily and salty so we left most of it. Main courses where ok, but nothing special really. "
    Posted 5 years, 4 months, 20 days ago...
    18 out of 20 people found this review helpful. Did you?
    rating summary.
    Food quality
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    Ease of tastecard use
    Atmosphere
    Overall
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  • Lanyard said: "Pretty Tasty
    Exceeded expectations. "
    Posted 21 days ago...
    0 out of 0 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Darren said:
    " Having eaten here before and enjoying the food, I recommended it to my colleagues as a place to visit as a group (we are teachers). I called the restaurant to book and they refused to honour the 2-4-1 discount for up to six people saying that it was only for two. The person I spoke to was very abrasive. What a shame. I won’t be going back or recommending again. "
    Posted 2 months, 22 days ago...
    1 out of 3 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Jenna said: "Ok..
    Receptionist tried to turn me and my partner away as ‘we hadn’t booked a table to be able to use our tastecard’ was offered 10% off instead but as we went to walk off she said she would let us off this once. Bit of in needed drama. Anyway food was nice but service charge 12.5%. So technically hardly saved anything with the taste card anyway! "
    Posted 4 months, 10 days ago...
    0 out of 1 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Cesa said: "Hmmmmm
    So the atmosphere is nice.
    Wasn't to pleased about them telling us we couldn't have vermincelli noodles because it wasn't included on tastecard.

    The soft crab is a pass and move on to the next starter.

    Squid was ok.

    Will be going back to make a final decision with the duck. "
    Posted 5 months, 23 days ago...
    1 out of 2 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Aarti said:
    " Portions very big, so value for money. Would return "
    Posted 8 months, 17 days ago...
    0 out of 0 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • James said:
    " Unfortunately Haozhan seems to be one of those restaurants that regards Tastecard as a challenge to see where they can 'make up the difference' on other parts of the bill. In our case, giving us an extra dish that we hadn't ordered, and also adding the service charge as non--discretional, and on the pre-discount bill cost. On top of which the food was bland and distinctly average. Avoid. "
    Posted 9 months, 12 days ago...
    1 out of 1 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Andrew said: "Not a Chinatown favourite
    We have used Chinatown restaurants on many occasions and rate this as the worst.
    A service charge of 12.5% is applied which means staff do not need to worry about customers. The food was rushed, the service poor. The food itself does not match the introduction to this restaurant. "
    Posted 9 months, 13 days ago...
    1 out of 2 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Highland said: "Lovely Meal
    We booked for a Tuesday evening in early December.

    We were greeted warmly and seated promptly.

    The food was delicious and served promptly with very friendly service. We will go again. "
    Posted 10 months, 10 days ago...
    0 out of 0 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Happy said: "Great Dinner
    Thanks for a great night with good food and quick efficient service. "
    Posted 1 year, 1 month, 3 days ago...
    0 out of 0 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Ellie said: "Excellent Food
    Food was delicious and service was good. Staff were very attentive and pleasant. Will definitely be dining here again! "
    Posted 1 year, 1 month, 16 days ago...
    0 out of 0 people found this review helpful... Did you?
    rating summary.
    Food quality
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    Ease of tastecard use
    Atmosphere
    Overall
  • MGK said: "Fast And Good
    We were pleased with the speed of service and all the food came out well presented, very fresh and and very hot "
    Posted 1 year, 4 months, 16 days ago...
    1 out of 1 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Meeyoung said: "Not recommend this place
    I had used taste card several times before and this is the first place which charged 12.5% service before applying the taste card discount. I pointed it out to the staff but they refused to change it.
    Although I did not stay for long I felt rushed and the beef in blackbean source was extreamly salty! "
    Posted 1 year, 7 months, 21 days ago...
    3 out of 4 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Jessie said:
    " Pretty good "
    Posted 2 years, 1 month, 9 days ago...
    1 out of 2 people found this review helpful... Did you?
    rating summary.
    Food quality
    Customer service
    Ease of tastecard use
    Atmosphere
    Overall
  • Peter said:
    " Excellent "
    Posted 2 years, 7 months ago...
    1 out of 2 people found this review helpful... Did you?
    rating summary.
    Food quality
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    Ease of tastecard use
    Atmosphere
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  • David said: "OK food, very misleading implementation of TasteCard
    Felt like false advertising when the bill came and a TasteCard takes off just over 1/3 of the food bill. Be aware of this before you book if value is what you seek.

    The service was quick but also felt very rushed and it wasn't an atmosphere where you felt welcome to stay and enjoy your friends company due to staff constantly clearing anything and everything that looks nearly finished.

    Food was decent, but portions were tiny compared to other restaurants I've dined in, in China Town.

    OK, but not great. "
    Posted 2 years, 10 months, 5 days ago...
    11 out of 12 people found this review helpful... Did you?
    rating summary.
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  • Daniel said: "Decent Chinatown Restaurant!
    Went with a friend for an afternoon meal and the roast meats did not disappoint! The fried rice was exceptional as well. "
    Posted 2 years, 11 months, 4 days ago...
    4 out of 4 people found this review helpful... Did you?
    rating summary.
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  • Th said: "Not Worth It
    Staff abrupt and frosty. The waitress was a little too frank and quite impolite in asking very personal questions, we felt like we were in a counselling session! Often had to be told twice to bring items over, and as other reviewers said, the terms and conditions were very complicated, I felt quite cheated by the end "
    Posted 3 years, 2 months, 14 days ago...
    4 out of 4 people found this review helpful... Did you?
    rating summary.
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  • Dhruvi said: "Great Place Great Food!!
    Food was delicious, lovely salt and pepper prawns and the half duck was very good! Recommend this place! Service was ok, at times we had to ask the waitress twice to bring what we requested! But overall a great place to eat:) "
    Posted 3 years, 4 months, 26 days ago...
    2 out of 2 people found this review helpful... Did you?
    rating summary.
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  • Alina said: "Good Food
    Nice presentation and tasty food. Well priced and large menu. "
    Posted 3 years, 6 months, 7 days ago...
    1 out of 2 people found this review helpful... Did you?
    rating summary.
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  • Alina said: "Good Food
    Nice presentation and tasty food. Well priced. Large menu. "
    Posted 3 years, 6 months, 7 days ago...
    0 out of 1 people found this review helpful... Did you?
    rating summary.
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  • danny said: "good
    it is first time i use my taste card ,food was really good ,service is good as well ,i will come back !I enjoyed the dinner "
    Posted 3 years, 7 months, 11 days ago...
    1 out of 1 people found this review helpful... Did you?
    rating summary.
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  • Alibaba said: "Don't Bother
    Service average, food average and overpriced, terms and conditions for use of Tastecard overly complicated. Only went here because they accept tastecard but in the end only got one free starter. Would've rather gone somewhere nicer and not bothered with the Tastecard. I feel they got our custom under false pretences "
    Posted 3 years, 7 months, 29 days ago...
    3 out of 3 people found this review helpful... Did you?
    rating summary.
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  • JULES said: "If you are up to spoil your evening, this is the right place!
    Oh my my! Service is awfull, I wish I would read the reviews first.
    I found the manner in which me and my partner were served, totally unacceptable. As soon as we came in we were showed to a table, however wateress looked annoyed when we came. I did ask whether I can use tastecard. To be honest, I better not. Waitress explained like 4 times of T&C in such an abrupt way. We decided not to use tastecard, as they way everything was explained, we felt like it is better to leave it.

    Anyway we decided to go ahead with an orders. Wateresses and chief were eating in the same room with clients! Well it is deffinitley first place where staff does not have private area to eat and do the rest of their paperwork. There were more to stuff attitude, where I am not going to go into details. When we finished with our meal, we were pretty much dissapointed. Food quality is like in any random buffet. My advice: NEVER EVER eat in this place. There are so much better places where you can spend your time and enjoy your meal. From my personal experience, this was the worst place I ever been. "
    Posted 3 years, 8 months, 22 days ago...
    1 out of 1 people found this review helpful... Did you?
    rating summary.
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  • HJ said: "Poor
    Don't think about using your tastecard here too many exclusions. Paid service charge for a very frosty service and wouldn't allow use of tastecard as we hadn't booked. Food was ok will not go back as plenty of competition around. "
    Posted 3 years, 8 months, 28 days ago...
    1 out of 1 people found this review helpful... Did you?
    rating summary.
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  • Janet said: "Check Your Bill Carefully
    I really have no complaints about the food my salt and pepper prawns were delicious as were the ribs. But when the bill arrived we had not been credited for the starter course and a twelve and a half percent service charge had been added to the bill. "
    Posted 3 years, 9 months, 2 days ago...
    1 out of 2 people found this review helpful... Did you?
    rating summary.
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  • Lisa said: "Loved it!
    Despite not having booked in advance my daughter and I were welcomed warmly and the service just got better and better as the night went on. The food was done of the best Asian cuisine I have tasted. The Taste Card gives 241 on starters and mains only therefore does not include sides, rice/noodles, drinks etc. It was still a great discount and what we paid was certainly worth what we received both in food and service. My daughter and I shared starters and the dim sum basket was amazing and although the scallop with ginger and spring onion was beautiful, we only got one small scallop and at £5.50 I didn't think it was worth the money (but then we did get it free in the end). For the mains we opted for beef in black bean and the pork belly in a sweet soya dressing which was amazing. Great atmosphere in the restaurant in the heart of Chinatown. Highly recommend! "
    Posted 3 years, 9 months, 7 days ago...
    2 out of 2 people found this review helpful... Did you?
    rating summary.
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  • K said:
    " Really wonderful food. Disappointing service and freezing cold if you are sat downstairs.
    Queues of people waiting to sit down and the staff obviously wanting us to vacate the table.
    Not sure that the discount was applied correctly either and they said we didn't tell them when we arrived, however we did make it clear on booking the table. "
    Posted 3 years, 9 months, 23 days ago...
    2 out of 2 people found this review helpful... Did you?
    rating summary.
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  • Biggiegc said: "Great Good
    Good good it came quickly and was very tasty. By far some of the tastiest Chinese I have had! "
    Posted 3 years, 9 months, 24 days ago...
    0 out of 0 people found this review helpful... Did you?
    rating summary.
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  • JULIE said:
    " excellent. "
    Posted 3 years, 11 months, 6 days ago...
    0 out of 1 people found this review helpful... Did you?
    rating summary.
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  • Cordelia said: "Ok but check what is excluded from tastecard
    Okish meal but check what isnt available on tastcard. The dimsum isn't "
    Posted 3 years, 11 months, 11 days ago...
    0 out of 0 people found this review helpful... Did you?
    rating summary.
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  • piera said:
    " Food was excellent!! Service was A+, the waitress suggested courses to try as it was our first time at haozhan. Will 100% be returning. Saved so much money with the taste card!! " "
    Posted 3 years, 11 months, 20 days ago...
    1 out of 1 people found this review helpful... Did you?
    rating summary.
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  • Tk said: "Order Quickly, Or Else...
    Order quickly , or else... The waitress will speed you up by banging on the table with her pen and ask you if you are ready to order ("are you ready? , are you ready?").
    They also wanted us to put our taste card on the table which made us feel as though we were not valuable customers, or that we were going to have smaller portion.

    Although the food wasn't bad, the service surely lessened our experience.

    I don't recommend it at all. I think Tastecard members should be more valued and not treated the same as a second class customer. "
    Posted 4 years, 4 days ago...
    3 out of 3 people found this review helpful... Did you?
    rating summary.
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  • Gema said:
    " I wish I had read the reviews before as I agree with most of what other customers have said.

    They checked my tastecard as soon as I arrived and then said that side dishes weren't included, which I didn't see any post in the website. In spite of that, when they brought the bill no discount was applied, so we had to wait for another bill. I wasn't impressed with the service either, they rush you since you arrive.

    Food and drinks are overprice (1/2 pain 4.5£, ridiculous), as the restaurant hasn't got anything special for those prices in terms of ambience or any great decoration.

    Dishes were quite small. We order some calamari and king prawns as starters and both were very oily and salty so we left most of it. Main courses where ok, but nothing special really. "
    Posted 5 years, 4 months, 20 days ago...
    18 out of 20 people found this review helpful... Did you?
    rating summary.
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