Need some help?

You may find what you or looking for on our FAQ page.

Can’t find what you are looking for? Then our friendly team are here to assist.

Call the RBS Member Services line relating to your Packaged account and select the tastecard option.

Telephone Numbers:

Platinum: 0345 609 0456 or Relay UK 1800 0345 609 0456
Silver: 0345 607 5154 or Relay UK 1800 0345 607 5154
Student/Graduate Account: 0330 838 0254 or Relay UK 1800 0330 838 0254Lines are open Monday – Friday 9am-5pm, excluding bank holidays.

(Calls may be recorded).

Alternatively complete our contact us form and our team will get back to you as soon as possible.