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Terms and Conditions

Group 1 - 6 Ticket Terms

 

  • These can be booked either at the Box Office or online and cannot be used to make bookings over the phone
  • Valid for 1 ticket and must be used at the time of exchange.
  • Non-transferable, non-exchangeable and non-refundable.
  • Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking).
  • Not valid for Premieres, Big Screen Events and alternative/special showings including Mini Mornings, Senior friendly, Autism Friendly and Scene screenings.
  • Can be used to book VIP, Recliner, Xtreme seating or Gold class screenings online and at the Box Office at an additional upgrade fee. IMAX upgrades will also be at an additional cost and we recommend checking pricing directly with the cinema before purchase of Vue Pass E-Codes.
  • 2D vouchers cannot be upgraded to a 3D screening.
  • 3D vouchers must be purchased for 3D screenings and are redeemable for entry into the screening only, customers will be charged for the purchase of 3D glasses if required.
  • Do not have priority over general tickets.
  • The voucher expires on the expiration date, it is not subject to extensions.
  • Expiry dates are printed on the paper voucher.
  • E-Codes expire no later than 12 months from the point of issue.
  • Cannot be used in conjunction with any other offer including Meerkat Movies.
  • Film classifications apply.
  • Vouchers are not to be used for financial gain in resale.
  • The cinema managers decision is final.
  • Please note that due to Vue’s advance booking policy the film and performance you wish to attend may be sold out and seats might not be available.

Group 1 Ticket Locations

  • Vouchers must be exchanged for a 2D admission ticket at the following locations only*:  Aberdeen, Accrington, Altrincham, Ashbourne, Barrow in Furness, Basingstoke, Bedford, Bicester, Birkenhead, Birmingham Star City, Blackburn, Bolton, Bristol Cribbs Causeway, Bristol Longwell Green, Bromley, Bury The Rock, Camberley, Cambridge, Cardiff, Carlisle, Carmarthen, Cheshire Oaks, Cleveleys, Cramlington, Croydon Grants, Croydon Purley Way, Cwmbran, Dagenham, Darlington, Doncaster, Dublin, Eastleigh, Edinburgh Ocean Terminal, Edinburgh Omni, Eltham, Exeter, Farnborough, Finchley Road, Finchley North, Fulham Broadway, Gateshead, Glasgow Fort, Glasgow St Enoch, Halifax, Hamilton, Harrow, Hartlepool, Hull, Inverness, Islington, Lancaster, Leamington Spa, Leeds Kirkstall, Leeds Light, Leicester, Limerick, Livingston, Manchester Printworks, Manchester Quayside, Merthyr Tydfil, Newbury, Newcastle under Lyme, Northampton, Norwich, Oxford, Piccadilly, Plymouth, Portsmouth, Preston, Reading, Redditch, Rhyl, Romford, Scunthorpe, Sheffield, Shepherds Bush, Southport, Staines, Stirling, Stroud, Swansea, Thanet, Thurrock, Torbay, Watford, West End (Leicester Square), Westfield (Shepherds Bush), Westfield Stratford, Wood Green, Worcester, York. *Vue reserves the right to withdraw or amend this listing at any time. See myvue.com/legal for current participating locations.


Group 2 Ticket Locations
  • Vouchers must be exchanged for a 2D admission ticket at the following locations only*:  Aberdeen, Accrington, Altrincham, Ashbourne, Barrow in Furness, Basingstoke, Bedford, Bicester, Birkenhead, Birmingham Star City, Blackburn, Bolton, Bristol Cribbs Causeway, Bristol Longwell Green, Bromley, Bury The Rock, Camberley, Cambridge, Cardiff, Carlisle, Carmarthen, Cheshire Oaks, Cleveleys, Cramlington, Croydon Grants, Croydon Purley Way, Cwmbran, Dagenham, Darlington, Doncaster, Dublin, Eastleigh, Edinburgh Ocean Terminal, Edinburgh Omni, Eltham, Exeter, Farnborough, Finchley Road, Finchley North, Fulham Broadway, Gateshead, Glasgow Fort, Glasgow St Enoch, Halifax, Hamilton, Harrow, Hartlepool, Hull, Inverness, Islington, Lancaster, Leamington Spa, Leeds Kirkstall, Leeds Light, Leicester, Limerick, Livingston, Manchester Printworks, Manchester Quayside, Merthyr Tydfil, Newbury, Newcastle under Lyme, Northampton, Norwich, Oxford, Plymouth, Portsmouth, Preston, Reading, Redditch, Rhyl, Romford, Scunthorpe, Sheffield, Southport, Staines, Stirling, Stroud, Swansea, Thanet, Thurrock, Torbay, Watford, Westfield Stratford, Wood Green, Worcester, York. *Vue reserves the right to withdraw or amend this listing at any time. See myvue.com/legal for current participating locations.

     

Group 3 Ticket Locations

  • Vouchers must be exchanged for a 2D admission ticket at the following locations only*:  Aberdeen, Accrington, Altrincham, Ashbourne, Barrow in Furness, Bedford, Bicester, Birkenhead, Birmingham Star City, Blackburn, Bolton, Bristol Cribbs Causeway, Bristol Longwell Green, Bury The Rock, Camberley, Cardiff, Carlisle, Carmarthen, Cheshire Oaks, Cleveleys, Cramlington, Croydon Grants, Cwmbran, Dagenham, Darlington, Doncaster, Dublin, Eastleigh, Edinburgh Ocean Terminal, Edinburgh Omni, Eltham, Exeter, Farnborough, Finchley Road, Finchley North, Fulham Broadway, Gateshead, Glasgow Fort, Halifax, Hamilton, Hartlepool, Hull, Inverness, Islington, Lancaster, Leamington Spa, Leeds Kirkstall, Leeds Light, Leicester, Limerick, Livingston, Manchester Printworks, Manchester Quayside, Merthyr Tydfil, Newbury, Newcastle under Lyme, Northampton, Norwich, Oxford, Plymouth, Portsmouth, Preston, Reading, Redditch, Rhyl, Romford, Scunthorpe, Sheffield, Southport, Staines, Stirling, Stroud, Swansea, Thanet, Thurrock, Torbay, Westfield Stratford, Wood Green, Worcester, York. *Vue reserves the right to withdraw or amend this listing at any time. See myvue.com/legal for current participating locations.

Group 4 Ticket Locations

  • Vouchers must be exchanged for a 2D admission ticket at the following locations only*:  Aberdeen, Accrington, Altrincham, Ashbourne, Barrow in Furness, Bedford, Bicester, Birkenhead, Birmingham Star City, Blackburn, Bristol Cribbs Causeway, Bristol Longwell Green, Bury The Rock, Camberley, Cardiff, Carlisle, Carmarthen, Cleveleys, Cramlington, Croydon Grants, Cwmbran, Dagenham, Darlington, Doncaster, Dublin, Eastleigh, Edinburgh Ocean Terminal, Edinburgh Omni, Eltham, Farnborough, Finchley Road, Finchley North, Fulham Broadway, Gateshead, Glasgow Fort, Halifax, Hamilton, Hartlepool, Hull, Inverness, Islington, Lancaster, Leamington Spa, Leeds Kirkstall, Leeds Light, Leicester, Limerick, Livingston, Manchester Printworks, Merthyr Tydfil, Northampton, Norwich, Oxford, Plymouth, Portsmouth, Reading, Redditch, Rhyl, Romford, Scunthorpe, Sheffield, Southport, Staines, Stirling, Swansea, Thanet, Thurrock, Torbay, Westfield Stratford, Wood Green, York. *Vue reserves the right to withdraw or amend this listing at any time. See myvue.com/legal for current participating locations.

     

Group 5 Ticket Locations

  • Vouchers must be exchanged for a 2D admission ticket at the following locations only*:  Aberdeen, Accrington, Altrincham, Ashbourne, Barrow in Furness, Bedford, Bicester, Birkenhead, Birmingham Star City, Blackburn, Bristol Cribbs Causeway, Bristol Longwell Green, Bury The Rock, Camberley, Cardiff, Carlisle, Carmarthen, Cleveleys, Cramlington, Croydon Grants, Cwmbran, Dagenham, Darlington, Doncaster, Dublin, Eastleigh, Edinburgh Ocean Terminal, Edinburgh Omni, Eltham, Farnborough, Finchley Road, Finchley North, Fulham Broadway, Gateshead, Glasgow Fort, Halifax, Hamilton, Hartlepool, Hull, Inverness, Islington, Lancaster, Leamington Spa, Leeds Kirkstall, Leeds Light, Leicester, Limerick, Livingston, Manchester Printworks, Merthyr Tydfil, Northampton, Norwich, Oxford, Plymouth, Portsmouth, Reading, Redditch, Rhyl, Romford, Scunthorpe, Sheffield, Southport, Staines, Stirling, Swansea, Thanet, Thurrock, Torbay, Westfield Stratford, Wood Green, York. *Vue reserves the right to withdraw or amend this listing at any time. See myvue.com/legal for current participating locations.

 

Group 6 Ticket Locations

  • Vouchers must be exchanged for a 2D admission ticket at the following locations only*:  Aberdeen, Accrington, Ashbourne, Barrow in Furness, Bedford, Birkenhead, Birmingham Star City, Blackburn, Bristol Cribbs Causeway, Bristol Longwell Green, Bury The Rock, Cardiff, Carlisle, Carmarthen, Cleveleys, Cramlington, Dagenham, Darlington, Doncaster, Eastleigh, Edinburgh Omni, Farnborough,  Gateshead, Glasgow Fort, Halifax, Hamilton, Hartlepool, Hull, Inverness, Lancaster, Leamington Spa, Leicester, Limerick, Livingston, Manchester Printworks, Merthyr Tydfil, Northampton, Norwich, Oxford, Portsmouth, Reading, Redditch, Rhyl, Romford, Scunthorpe, Sheffield, Southport, Stirling, Swansea, Thanet, Thurrock, Torbay. *Vue reserves the right to withdraw or amend this listing at any time. See myvue.com/legal for current participating locations.